MCDVoice | McdTalks.com : McDonald’s organises a customer satisfaction survey in the name “MCDVoice” at the official site www.mcdvoice.com. McDonalds wants to know the customer satisfaction level of every customer who frequently consumes burgers, french fries and more from their fast food restaurant.
Customers who have a valid purcahse receipt could participate in the mcdvoice survey just entering code on the official site. In-return, participants could win a delicious free sandwich upon purchase of any sandwich as a bonus for participating in McDonald’s customer survey.
McDonald’s Survey is for the customers of their food restaurants with their last purchased receipt are eligible for participation. Customers who order various types of foods at McDonald’s restaurants frequently have a wide variety of food choices available with dining experience. If Customer is craving for the best quality fast foods , participate in the survey, as it is the best choice when it comes to the menu.
Customers who dine-in at McDonald’s restaurant will receive a printed receipt soon after the purchases. This printed purchase receipt is mandatory in-order to take www.mcdvoice.com survey . After you complete your dining at food stores, make sure that you secure the McDonalds receipt at the safer place (Begin the process before the print on receipt wipes off). As mentioned, Customers need to Take this McDonald’s Customer Satisfaction Survey within 7 days of your last purchase to win the Free Sandwich upon purchase on any Sandwich.
Overall, the purpose of Survey is to gather customer feedback that can be used to improve the food quality as well as improving customer experience. This can only be done when customers honestly express their valuable opinion by completing the online survey.
How To Participate in McDonald’s Survey at Www.mcdvoice.com
In-order to participate in the mcdvoice survey, keep a printed purchase-receipt ready which you have got from your nearest McDonald’s. Make sure the Survey code printed on the McDonald’s receipt. This Customer Survey is Conducted by McDonald’s to know the customer’s satisfaction on their food quality or services available at their fast food restaurant chain.
JUMP TO : Leave Your Feedback | List of Questions Asked | Rewards For Participating
- To start MCDVOICE customer survey, visit the official site of Www.mcdvoice.Com
- After visiting the Official site, please choose your preferable languages ie., English or Spanish.
- After choosing the español (spanish) or english language, participants need to fill out the Survey Code printed on the middle of the purchase receipt.
- Then Click on the “Start” button.
- Click on “If your receipt has 26-digit survey code printed on it, Click here ” link.
- Then enter Store No, KS No, Date of your visit, Time of your visit, Order and Amount paid.
- Click on “Begin” button.
- An survey questionnaire is displayed on the screen.
- This Online Survey consists of set of multiple choice questions with 4 choices is given where you need to answer all questions carefully.
- Highly Unsatisfied
- Satisfied
- Highly Satisfied
- Extremely Satisfied
- After answering all the questions, you’ll be asked to leave an honest opinion based on the customer experience you had at the restaurant.
- We encourage you to write a few lines expressing your thoughts and give the suggestions if the improvement is needed in terms of their food quality preferences.
- At the end, you need to submit your feedback, whether it might be positive or negative opinion.
- After submitting your customer satisfaction feedback, a Validation code is displayed on the screen.
- Within 7 days of the time period, redeem the validation code at McDonald’s to get the offer.
After completion of the MCDVoice survey, McDonalds evaluates Customer satisfaction to identify if the customer is happy or not while they dine at their restaurant. This questionnaire displayed makes them understand how a customer feels about their experience, with answers ranging between ‘highly unsatisfied’ and ‘highly satisfied’. McDonald’s identifies the least-satisfied customers using their customer voice survey and try to improve their dining experience in terms of giving good service, good value, customer service, cleanliness and high-quality food.
So you need to give positive or negative feedback ?? We encourage you to participate in the mcdvoice survey & give your honest opinion on what all you feel about the restaurant’s food quality & taste, menu items, customer service, price, ambience, cleanliness, staff behaviour, speed of delivery. Consider every aspect from entering into the restaurant to exit.
If Customers are transparent while participating in survey & express their customer service experience, both McDonalds and their customers get benefitted. If they don’t understand why their customers are unhappy, they can’t make changes to your product or services that make them happy. So simply enter into monthly sweepstakes could participate in the customer survey, so take a few minutes to answer those questions to express your satisfaction or dissatisfaction.
Mcdvoice is an official site where valuable customer insights will help businesses like McDonalds to understand & satisfy customer needs and behaviour. These customer insights will be taken into consideration to develop new products and make changes in existing products. As Well as The Customers who have participated in the customer surveys are eligible to win free sandwiches when you buy one respectively. However successfull business run on understanding customer needs and providing high quality services to serve them better.
Also there are disadvantages for determining customer satisfaction, there are also some downsides. From the customer survey data, it’s necessary that customers actually respond to survey requests. Also, because the only 5 surveys can be taken at mcdonalds restaurant, responses may not actually provide enough detail to determine overall customer satisfaction.
Be honest in expressing your thoughts, views and feelings on the logging on to www.mcdvoice.com. Within 7 days should be taken from the date of receipt given to you. When you visit the restaurant because customer experience has been top priority. A brand signifies a product or service that creates an emotional connection by receiving customer survey responses from their customers especially in the fast food industry who really enjoys the food. Brands like McDonald’s serve more than 50 million customers each day, which resembles more customers are interested in dining with Mc’D.
However there are many burger restaurants like Burger King, Wendy’s, and Sonic Drive-In, Jack in the Box . But McDonald’s collects customer experience feedback through an official website at www mcdvoice com to know their burger preferences & get connected to dining customers. People who love to eat at the nearest McDonald’s restaurants have a unique dining experience and high satisfaction level.
About McDonald’s :
McDonald’s Corporation is an American multinational fast food chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. McDonald’s is the world’s largest fast food restaurant chain popular for serving varieties of Burgers & French Fries over 69 million customers daily in over 100 countries in more than 40,000 outlets as of 2021.
FAQ
How much time does it take to participate in the Mcdonalds survey ?
It takes less than 5 minutes to log into the MCDVoice Web Address URL : www.mcdvoice.com Survey.
Why do people love McDonald’s when compared to Burger King & Wendy’s ?
McDonalds food restaurant cares about customer experience feedback survey and tries to fulfil their expectations in terms of food quality & taste.
What makes McDonald’s so famous?
McDonald’s restaurants are known for its burgers and french fries in all parts of the world. They do use quality food ingredients and serve fresh food to customers
What attracts customers to McDonalds?
By offering a wide range of menu options, McDonald’s understands what customers wants from their customer feedback survey and fulfils their expectations to gain brand value, trust, loyalty.
Why do people love to eat only at McDonalds fast food restaurant ?
People crave the particular food taste which is always consistent at all their locations. People got used to the burger’s taste which can’t be altered from location to location.
Which is so popular ? McDonalds or Burger King ?
When compared to Burger King, McDonalds has over 69 million customers daily in over 100 countries in more than 40,000 outlets as of 2021 while burger king only has 19,247 outlets.
Is Customer insights really important for a fast-food restaurant ?
Yes..!! Of Course, Insights from customer can make you understand customer needs, so McDonalds receives customer’s insights , as new food products can be introduced or make changes in existing products.
Why is Customer Experience essential ?
Customer experience (CX) is an overall experience from the online customer survey to know whether he/she is highly satisfied or dissatisfied with their food products or services.
What questions are asked to know your customer feedback?
McDonald’s expects you to say whether customers are satisfied with the restaurant’s food quality & taste, menu items, price, ambience, cleanliness, staff behaviour, speed of delivery.
What makes McDonald’s the largest fast food restaurant chains in the world ?
McDonald’s stands as a biggest fast food restaurant chain that satisfied its customers with a standardised menu items and food preparation process that is consistent across its locations around the world.
Why is McDonald’s Customer Satisfaction Survey conducted ?
McDonalds conducts customer experience survey to know the customer feedback through web url : www.mcdvoice.com from the din-in customers about their burger menu items, dining experience, food quality, service, and other aspects of their next visit.
What’s the unique selling point (USP) of McDonald’s ?
McDonald’s fast food restaurants has the unique selling point ie., taking customer’s feedback from the products & services they launched in their menu & know the customer satisfaction level.
What is the importance of customer service in fast food industry ?
Good Customer service is very important in any industry to improve their food products, services by taking the customer insights.
How does brand awareness impact Customer Experience?
Strong brand awareness can lead to improved product quality by attracting new customers, encouraging customer retention, analyzing customer insights, and generating positive word-of-mouth referrals.
References:
- Website: https://www.mcdonalds.com/us/en-us.html
- Help: https://www.mcdonalds.com/us/en-us/contact-us.html
- More FAQs: https://www.mcdonalds.com/us/en-us/faq.html
- Privacy Center: https://www.mcdonalds.com/us/en-us/privacy.html
- Corporate Headquarters: McDonald’s Corporation 110 N. Carpenter St. Chicago, IL 60607
- Phone Assistance: (630) 623-3000.
- Support Email ID : admin@mcdvoice.com
- Survey Software: https://smg.com/
- Survey Data Collection : https://en.wikipedia.org/wiki/Survey_data_collection
- MARKETING STRATEGIES OF McDONALDS PROJECT AND SURVEY : https://www.academia.edu/34789621/MARKETING_STRATEGIES_OF_McDONALDS_PROJECT_AND_SURVEY_pdf
- Customer Satisfaction Survey : https://forms.dev.umich.edu/templates/customer-satisfaction-survey
- Customer Satisfaction : https://bear.warrington.ufl.edu/centers/mks/articles/customersatisfaction.pdf
Great sandwich-bacon egg and cheese bagel.
The worst experience I’ve ever had at a restaurant. I tried to order through the app to get a better price but I didn’t understand how it works so I paid and got a code. I gave the code at the pick up window and the girl closed the window and shouted to her coworkers “god they are sooo stupid “. Then I only received part of my order so I went inside and spoke with Amber the manager. She acted like I should have known what I did wrong. I am a senior and I really didn’t like being treated like that. Wish she treated me like her grandmother rather than a stupid senior.
I received the portion of the receipt asking me to take the survey with my McDonald’s App carry out order but didn’t receive an actual receipt. How can I do the survey if your store doesn’t give me my receipt?
You can ask the mcdonalds manager to provide the receipt for the purchase you made. If not you can check your my McDonald’s App order history to see your recent receipt online.
I recently visited nearest McDonalds at #880 E Wisconsin Ave, Oconomowoc. Well I really enjoyed my Double Quarter Pounder with Cheese
and saw an offer printed on the $11.28 McDonald’s receipt while leaving the stores. After reaching my home, i soon grabbed my mobile and started taking mcdvoice survey, however just typed http://www.mcdvoice.com on google search which took me too a website named “MCDVoice”. Well I entered my survey code and completed my survey and got my FREE BOGO SANDWICH . Thanks to MCDTalks for guiding me.
We come to McDonald’s nearly every day. You can check our usage in our app , as well as we often don’t use the app if we are in a hurry. We have two locations in town that we use most often. The location just off Highway 16 is the best. The location on W Nain is closest to our home but going through the drive through almost always leaves us feeling frustrated. The order is wrong a good percentage of the time but the main frustration is related to our attempts to order a “glass” of water with our meal as it is not possible to order this in the app. Today’s visit was pretty standard frustration. The girl took our code. We tried to add water. She said she couldn’t add it because ” it came from another party of the restaurant ” She argued with my husband when he just asked her to tell them. The man at the first window acknowledged that we ordered two waters. He was very friendly We got to the second window and the older heavy set woman shoved our bag at us. There was no water . My husband told her that we were supposed to have two waters so she barked at him saying “pull forward ” .we pulled forward and waited. Just for the waters…as five vehicles passed us after getting their orders. This is pretty common. Meanwhile, our food gets cold. We often think we should fill out the survey but this is the first time .
We would much rather order soda or tea but are unable due to health concerns. Its mostly the rudeness that is so aggravating
I would like to express my sincere gratitude about an employee at the mcDonald’s rest. At 131 s hwy 27 somerset. Ky. Rarely have I experienced such thoughtfulness at a fast food restaurant but on this particular evening a employee named Barbara was busy in the lobby with her duties I had a family emergency and had to leave quickly Barbara was so helpful in getting my bags to take my families food with us and she helped me and my kids get to my vehicle. I must admit the play place has been more clean and the atmosphere and friendly personality of Barbara.
Thank you.
Willa jones
Came via drive thru around 4:30pm today At #7530 State Ave, Kansas City, I order my steak egg and cheese bagel and loved the taste of the Sandwich. I wanna try one more but lack of money kept me sad. Soon the manager gave me the receipt and told me about mcdonalds free food offer , So filled the survey and enjoyed another steak egg and cheese bagel sandwich utilising BOGO offer for completing mcd voice survey.